Helen Long Counselling in Winchester, Hampshire

FAQ's. Farley Mount

Frequently Asked Questions

How confidential are the sessions?

Counselling is completely private and discreet. Anything that is discussed is confidential between you and me. There are certain rare legal exceptions which I can clarify in the first session. I do keep notes on all my client work which are kept securely locked, and destroyed after seven years as required by BACP. I keep all my notes using an alpha-numeric code so that there are no identifying details.

Am I safeguarded?

I am a member of the BACP (British Association for Counselling & Psychotherapy) and work within the principles of their Ethical Framework. I am also a member of the HACP (Hampshire Association for Counselling & Psychotherapy). I hold professional indemnity insurance and receive regular supervision ensuring that I practice ethically and competently. I have a valid DBS (Disclosure & Barring Service) certificate and am GDPR compliant. I partake in regular ‘Continuing Professional Development’ (CPD) training to keep up to date with current issues.

Is coming to counselling a sign of weakness?

Not at all. Taking the step to seek counselling is a healthy way of looking after yourself. Acknowledging that something does not feel right and making the decision to access help takes great courage and strength.

What can I expect from the first session?

The first session will be referred to as an ‘Initial assessment’. This will include taking some personal details and a brief history. We will discuss what you are looking for and how we might work together. I will get you to sign a contract of which you will have a copy.

How many sessions do I need?

Some people have as little as six sessions, others require many more. This is something we can discuss in your first session. Together we can review this on a regular basis to establish how long you wish to continue with counselling. Everyone is individual.

How often are the sessions?

Ideally the sessions will be weekly on the same time and day we have agreed - but if you do have problems attending sessions on a regular basis (e.g. shift work, college timetable,) we can work this out together in the first session.

Can I bring a friend or family member?

Counselling is conducted on an individual basis and therefore it is not usual to bring anyone into the counselling room with you. Younger clients can bring a family member to the first session if they prefer. This can be discussed at the initial contact.

How do I pay?

Payment can be made by cash at the beginning of each session or by BACS or PayPal prior to the session. We can also discuss paying in blocks (six weeks) if you prefer. I have a 24-hour cancellation policy which I can explain in the first session.

Please feel free to contact me with any further questions you may have.


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